CallDesk AI answers your phones 24/7, captures every caller's details and their issue, then delivers it to you however you want — email, SMS, ticket, or notification. Your customers get instant support, you get every detail recorded.
From the moment a call comes in to the details landing in your inbox, CallDesk AI handles it all.
Powered by advanced AI, your voice assistant answers calls naturally, asks the right questions, and captures every detail the caller provides.
Get call details delivered however suits your business — email summary, SMS alert, helpdesk ticket, or app notification. You choose.
Instantly identifies callers by matching their phone number against your contacts. Known callers get a personalised greeting.
Connects with popular helpdesk, CRM, and ticketing platforms. Configure your workflows, ticket types, and priorities exactly how you need them.
Customers can also text your number. The AI processes the message, identifies the sender, and delivers the details with an auto-reply confirmation.
Full call history with transcripts, duration, caller details, and delivery status. Track usage, monitor trends, and export reports from your dashboard.
Four steps from call to delivery. Fully automated.
Your dedicated AI phone number answers instantly, 24/7. No hold music, no voicemail, no missed calls.
The system matches the caller's phone number against your contacts in under 2 seconds. Known callers get a personalised experience.
The AI conducts a natural conversation, asking the right questions to understand the problem and capture every detail.
Call summary, caller info, and full transcript delivered how you choose — email, SMS, helpdesk ticket, or notification.
Choose how you receive call details — or use multiple methods at once.
Experience CallDesk AI for yourself — call our demo number and see how it handles your call, or get started with your own AI receptionist today.