AI-Powered Voice Assistant for Business

Never miss a support call again

CallDesk AI answers your phones 24/7, identifies callers, captures their issue, and logs tickets automatically. Your customers get instant support, you get every detail recorded.

< 2s
Response time
24/7
Availability
100%
Calls captured

Everything your business needs for automated call handling

From the moment a call comes in to the ticket being logged, CallDesk AI handles it all.

AI Voice Assistant

Powered by advanced AI, your voice assistant answers calls naturally, asks the right questions, and gathers all the details needed to create a ticket.

Automatic Ticket Creation

Tickets are created directly in your system with all caller details, issue summary, and full transcript attached. No manual data entry required.

Caller Recognition

Instantly identifies callers by matching their phone number against your contact database. Known callers get a personalized greeting.

CRM & Helpdesk Integration

Connects with popular CRM and helpdesk platforms. Configure your ticket types, priorities, and workflows exactly how you need them.

SMS Ticket Creation

Customers can also text your number to create tickets. The AI processes the message, identifies the sender, and logs the ticket with an auto-reply.

Call Analytics & History

Full call history with transcripts, duration, caller details, and ticket links. Track usage, monitor trends, and export reports from your dashboard.

How it works

Four steps from call to ticket. Fully automated.

01

Customer calls your number

Your dedicated AI phone number answers instantly, 24/7. No hold music, no voicemail.

02

AI identifies the caller

The system matches the caller's phone number against your contact database in under 2 seconds.

03

Issue is captured

The AI conducts a natural conversation, asking the right questions to understand the problem.

04

Ticket is created

A detailed ticket is logged in your system with caller info, issue summary, and full transcript.

Integrates with your stack

Connect CallDesk AI to the tools you already use.

HaloAvailable
ConnectWiseComing Soon
AutotaskComing Soon
FreshdeskComing Soon
ZendeskComing Soon
ServiceNowComing Soon
Twilio SMSAvailable
Vapi AIAvailable
AWSAvailable

Ready to automate your call handling?

Start your 14-day free trial. No credit card required. Set up in under 10 minutes.